Overview
Alfred Black is a fully managed butler service. When you subscribe, a dedicated Alfred is provisioned for you automatically. Your subscription controls its lifecycle — from creation through suspension and eventual decommissioning if you cancel.Plans
| Plan | Price | Infrastructure |
|---|---|---|
| Alfred Premium | $249/mo | Dedicated cx53 (8 CPU, 32GB RAM) |
| Alfred Black | Custom pricing | White-glove concierge service with a dedicated specialist, same cx53 infrastructure |
Subscription lifecycle
Your subscription moves through a series of states:1. Signup and payment
When you subscribe through Alfred Black, payment is handled via Polar. Once the first payment succeeds, provisioning begins automatically.2. Provisioning
After payment, Alfred provisions a dedicated environment for you. This takes a few minutes. You can watch the progress from your dashboard — the provisioning screen shows each step as it completes:- Server creation
- DNS configuration
- Software installation
- Service startup
- Health verification
3. Running
Once provisioning finishes, your Alfred is live. You have full access to:- The dashboard at alfred.black
- The Alfred API via your API keys
- All five specialists (Curator, Janitor, Distiller, Surveyor, Clerk)
- OpenClaw device pairing
- Temporal workflows and schedules
4. Cancellation
If you cancel your subscription, two things happen:- Your subscription status changes to cancel at period end, meaning you retain access until the end of your current billing period.
- Once the billing period ends, the subscription status moves to deleted.
5. Suspension
When a subscription is deleted and your Alfred is still running, it’s suspended. Suspension stops all services but preserves your data.6. Decommissioning
After the 30-day grace period, suspended environments are decommissioned. All resources are permanently removed.7. Reprovisioning
If you resubscribe after decommissioning, Alfred provisions a fresh environment for you. The previous data is not recoverable, so resubscribe within the grace period if you want to keep your vault.Managing your subscription
- Go to your Alfred Black dashboard
- Navigate to Settings
- Under the Subscription card, click Manage Subscription
- Update your payment method
- View billing history and invoices
- Cancel or reactivate your subscription
API key management
API keys let you access the Alfred API from scripts, automations, and integrations. Manage them from Settings in your dashboard.- Navigate to Settings
- Scroll to the API Keys section
- Click Create Key and give it a descriptive name
- Copy the key immediately — it is only shown once
Subscription statuses
| Status | Meaning |
|---|---|
| Active | Subscription is current, your Alfred is running |
| Cancel at period end | Cancellation requested, access continues until billing period ends |
| Past due | Payment failed, will retry |
| Deleted | Subscription ended, your Alfred will be suspended |
Frequently asked questions
Can I switch plans?
Can I switch plans?
Contact support to switch between Alfred Premium and Alfred Black. Plan changes are handled through the Polar customer portal.
What happens to my data when I cancel?
What happens to my data when I cancel?
Your data is preserved for 30 days after your subscription ends. During this grace period, resubscribing will restore access to your existing vault. After 30 days, the environment is permanently decommissioned.
Can I get my data back after decommissioning?
Can I get my data back after decommissioning?
No. Once an environment is decommissioned after the 30-day grace period, the data cannot be recovered. If you resubscribe, a fresh Alfred is provisioned.
What if my payment fails?
What if my payment fails?
Your subscription moves to a past due state. Polar will retry the payment. If it continues to fail, the subscription will eventually be canceled.
API Keys
Create and manage API keys
Your Dashboard
Tour of dashboard features